Privacy and Cookies Policy

This text aims to inform each user about how the company Holy Green Cann – Medical Cannabis Lda processes the personal data provided and collected through the website:

Given the legal requirements that mandate the retention of data for a minimum period of time, depending on the purpose for which the information is processed, they will be stored in specific databases created for this purpose, solely for the minimum period necessary for the purposes that prompted their collection, or their subsequent processing. In the event of a contract between Holy Green Cann and the user, the data will be retained for the duration of the contract, plus any statutory prescription and expiration periods for rights arising from it, unless Holy Green Cann is required by law to keep them for a longer period.

Your data will be collected and processed by Holy Green Cann – Medical Cannabis Lda, located at Rua da Devesa, n.º 554 4835-377-Guimarães, Braga, with the VAT nº 517649772, committing to treat them in accordance with the law and legitimately.

Users should carefully read this privacy policy and decide freely whether they wish to provide their personal data to Holy Green Cann before using the website. Users guarantee that they are of legal age and that the data communicated are true, accurate, complete, and current, and they are responsible for any discrepancies. If the communicated data belong to a third party, users guarantee that they have informed that third party of the conditions set out in this document and have obtained their authorization to provide their data to Holy Green Cann for the indicated purposes.

Personal data will be processed based on the following legal grounds and for the respective purposes described:

1. Customer Management: Data processing is necessary for the performance of the purchase and sale contract to be concluded or for pre-contractual measures at the request of the customer, such as proposals, access to the online store, among others.

2. Marketing and/or Telemarketing: Data processing will be used to send information about products and services marketed by us to the respective data subject. This processing of personal data will be carried out only with the express consent of the data subject, through the completion of a customer form and/or contact form, via email sent to us, by subscribing to our newsletter, or through any of the contact methods made available to the user on the company’s website. These communications may occur via email, telephone, and/or SMS.

3. Customer Segmentation: Holy Green Cann groups its customers into distinct segments based on their area of business, and according to the following variables: demographic, operational, buying approach, situational factors, personal and behavioral characteristics. Thus, we aim to provide a coherent offer, tailored to the needs and interests of each customer, in an individualized manner, adjusted to each customer’s profile.

Holy Green Cann reserves the right to change this Privacy Policy at any time, so we recommend regular consultation of this document. The Privacy Policy and personal data processing are governed by the provisions of the GDPR and the applicable legislation and regulations in Portugal on this matter.

If you have any remaining doubts or questions related to our Privacy Policy, please contact us in writing at our email address.